H10: the device was received without the roll stand at philips bench repair for troubleshooting/evaluation.The bench repair technician (brt) tested the device and observed that the front panel assembly and lcd assembly were defective.The brt indicated that the parts were defective from the device falling.The brt replaced the front panel assembly and lcd assembly.Since the roll stand was not returned, it was not known if the mount on the roll stand was defective causing the device to fall.The device passed all functional tests and was returned to use.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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