Catalog Number 1500225-15 |
Device Problems
Device Markings/Labelling Problem (2911); Packaging Problem (3007)
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Patient Problem
Insufficient Information (4580)
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Event Date 02/04/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The device is expected to be returned for investigation.It has not yet been received.A follow-up report will be submitted with all additional relevant information.
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Event Description
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It was reported that when opening the box of a 2.25 x 15 mm xience sierra stent delivery system, it was noted that the inner pouch had a size label of 2.75 x18mm and a different lot number.The xience sierra was not used and there was no patient involvement.The account reported a dissatisfaction with the lack of an opening indicator on the box to identify if the box had previously been opened.It was suspected that the box had been opened during a previous procedure and the incorrect device returned to the box; however this could not be confirmed.No additional information was provided.
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Manufacturer Narrative
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The device was returned for analysis.The reported labeling problem and packaging problem were confirmed.A review of the lot history record identified no manufacturing nonconformities issued to the reported lot that would have contributed to this event.Additionally, a review of the complaint history identified no similar incidents from this lot.The investigation determined the reported event of product pouch label and product box mix-up most likely occurred at the receiving facility outside abbott control.It should be noted that both the xience sierra 2.25x15 mm lot identified on the box and the xience sierra 2.75x18 mm lot identified on the pouch label were shipped to the account.The lots were manufactured approximately six months apart with no relabeling eliminating the possibility the mix-up occurred during manufacturing.There is no indication of a product quality issue with respect to manufacture, design or labeling.Na.
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Search Alerts/Recalls
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