The incident occurred due to incorrect handling of the device.Based on the evaluation of the treatment video, the manufacturer was able to identify dirt particles on the contact glass of the treatment pack.This dirt particle was identified as a fingerprint.The hcp moved the treatment pack for quite long time (approx.15 seconds) lateral on the eye.This increases the risk to pump meibom secret (oily part of the tears) to the surface of the cornea.This secret blocks the laserbeam of the visumax.Therefore, the incision was incomplete.Nevertheless, the lenticule was attempted to be removed by the hcp.This decision is based on a user error.According to the instructions for use, the procedure should be aborted if incomplete cuts are created.
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