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Model Number 71175069 |
Device Problem
Device Markings/Labelling Problem (2911)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/08/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Our reference number: (b)(4).
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Event Description
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It was reported that during surgery, the evos small 3.5mm depth gauge short did measure incorrectly.The procedure continued using a backup device from smith and nephew, without surgical delay and no injury to the patient.
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Manufacturer Narrative
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H6: the associated device, used in treatment, was returned and evaluated.A visual inspection of the returned device could not confirm the stated failure mode.The device shows signs of extensive use.A dimensional evaluation was done and the returned 3.5mm depth gage short has had the internal ruler (small ruler sub assembly short/ 81094470) swapped out during cleaning in the field with a 2.7mm depth gage short (small ruler sub assembly short/ 81091195).The 3.5mm d.G.Has a 60mm length ruler / the 2.7mm d.G.Has a 50mm length ruler.This ruler swap is the cause of the gages not measuring correctly.Our inspection procedures have measurement callouts to verify these measurements prior to packaging.Rulers were swapped out during cleaning in the field.A review of the manufacturing records did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.A complaint history review found related failures; this failure mode will be monitored for future complaints for any necessary corrective actions.Possible probable cause could include but not limited the user error.At this time, we do not have reason to suspect that the product failed to meet any product specifications at the time of manufacture.Based on this investigation, the need for corrective action is not indicated.Should additional information be received, the complaint will be reopened.No further investigation is warranted for this complaint; however, we will continue to monitor for future complaints and investigate as necessary.We consider this investigation closed.
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Search Alerts/Recalls
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