Catalog Number 11416755 |
Device Problem
Non Reproducible Results (4029)
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Patient Problem
Anemia (1706)
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Event Date 02/23/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The customer stated that repeat testing was performed to confirm correct results which met the clinical picture and a corrected report was issued.Siemens has requested additional.Cx files for investigation.The customer stated that all calibrations had passed and the qc was within range for thb prior to the sample being run on the rp500e.The cause of this event is unknown.
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Event Description
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The customer reported discrepant low total hemoglobin results on one patient on the rp 500e when compared to a non-siemens lab instrument.The customer stated that the need for a second blood draw may have caused additional stress to the patient.There was no report of injury due to this event.
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Manufacturer Narrative
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Siemens has completed the investigation: a review of the instrument log shows no indication of a measurement cartridge issue and no thb sensor instability observed during sample analysis.There was no instrument malfunction, no contamination, nor any systematic or fluidic errors and the co-oximetry functionality appears to be working with no concerns indicating the rp500e sn (b)(6) is performing as intended.The likely cause of the low thb result was that customer stated that a different capillary sample was used for each measurement and that the specimen was not properly mixed prior to analysis on the rp 500e.
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Search Alerts/Recalls
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