It was reported that the customer experienced a blood glucose (bg) level of 23 mg/dl, respiratory distress, and a loss of consciousness.
The cause of the low bg was unknown.
Subsequently, customer was transported via ambulance to the hospital, and subsequently hospitalized in the intensive care unit.
Customer was administered glucagon while being transported via ambulance, and once customer was hospitalized, treatment was administered via intravenous insulin, antibiotics, and customer was put on a breathing and feeding tube.
Reportedly, the customer was released on (b)(6) 2021.
Pump data review by tandem technical support confirmed the pump was functioning as intended.
Customer reverted to manual injections for insulin therapy.
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