Model Number BEQ-HLS 7050 USA#HLS SET ADVANCED 7.0 |
Device Problem
Component Missing (2306)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/02/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The investigation is ongoing.The affected hls set is requested for further investigation in the getinge laboratory but not received yet.A follow up medwatch will be submitted when additional information becomes available.
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Event Description
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Event occurred in the us.Customer states that an hls set was opened and a patient was placed on support, however, when the disposable was removed from the packaging, it was noted that the cap for the dialysis lock and valve connector, on the hls disposable was missing.Customer used the hls set for treatment.No other issues noted.No indication of actual or potential for harm or death has been reported.Complaint id: (b)(4).
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Manufacturer Narrative
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The reported failure "dialysis lock and valve cap is missing" was noticed by the customer when the disposable was removed from the packaging.Customer used the hls set for treatment.No other issues noted.It was the only remaining kit for the treatment.The affected product was requested for further investigation but the hls set was disposed by the customer therefore a technical investigation could not be performed.A review of the complaint data for similar complaints was performed but no confirmed complaint with a potential root cause was found.A device history review (dhr) was performed for the affected hls module and the dhr does not show any abnormality or issue that is related or can have led to the customer complaint.Production related influences can be excluded.No potential root cause could be determined.Based on these investigation results and the provided information by the customer, the reported failure "missing dialysis lock and valve cap" cannot be confirmed.The occurrence rate was calculated for the reported issue and it was determined that this is not a systemic issue.Therefore, no remedial action is required.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿s trending program and additional investigations or corrections will be implemented in case of adverse trending.
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Event Description
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Complaint id: (b)(4).
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Search Alerts/Recalls
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