It was reported that when they powered on the cori machine for a tka procedure and added the patient's information, an error massage saying "incompatible camera firmware" appeared.
They switched off machine, switched it on again, went to admin and updated camera firmware again.
They followed troubleshooting guide, switched off machine, unplugged and plugged back camera, foot pedal, ether-net cable, powered off, waited for 1 min, powered on again, turned camera facing the wall, and proceed again to case setting up, but the same "incompatible camera firmware" appeared.
So, they quit, proceed to admin to update firmware again, went back to case and same "incompatible camera firmware" message appeared.
Therefore, they informed surgeon that the machine was not ready and surgeon proceed with conventional manual procedure.
No patient injury was reported.
After the procedure was changed, the development manager repeated the steps listed above with same conditions and she was able to proceed to case creation and burr selection as per normal.
No delay was reported.
No other complications were reported.
|