Catalog Number C58961 |
Device Problem
Off-Label Use (1494)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/09/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The full identifier is case (b)(6).Age/date of birth, sex, weight and ethnicity: the customer did not provide patient demographics such as age, date of birth, sex, weight, ethnicity or race.Customer telephone number is (b)(6).The access sars-cov-2 igg assay was not returned for evaluation.There were no reports of system issues at the time of the event.No hardware errors or flags were reported in conjunction with the event.System performance indicators such as system check, calibration and quality control results were passing within specifications at the time of the event.It should be noted that the access sars-cov-2 igg assay is not labeled for vaccine response detection.In conclusion, the cause of this event cannot be determined with the available information.
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Event Description
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On (b)(6) 2021 the customer reported that nonreactive covid igg (access sars-cov-2 igg, part number c58961 and lot number 971262) patient results were generated on the customer's dxi (dxi 800 access immunoassay analyzer, part number 973100 and serial number (b)(4)) for an undisclosed number of patients.There was no report of injury or illness to the patient in conjunction with this event.The customer considered some of the results to be discordant to a competitor method (abbott, semi-quantitative method, specific assay not provided).No specific test results were provided.The patients had been vaccinated with the sinovac chinese vaccine (vaccination dates not provided).No hardware errors or issues with other assays were reported in conjunction with this event.System performance indicators such as system check, calibration and quality control were passing within specifications at the time of the event.No hardware errors or issues with other assays were reported in conjunction with this event.No issues with sample integrity were reported by the customer.Sample collection, handling and processing information such as sample type, sample volume collected, sample quality, centrifugation time and speed, storage temperature and other information was not provided by the customer.
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Search Alerts/Recalls
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