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Model Number V60 |
Device Problem
Electrical /Electronic Property Problem (1198)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/26/2021 |
Event Type
malfunction
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Event Description
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The customer reported a defective cpu (central processing unit) that needs replacement.The customer did not report any patient involvement.
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Manufacturer Narrative
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G5: 510k: k102985.B4: (b)(6) 2021.The customer called into technical support (ts) reporting that the device is displaying error 100b (post) (vent-inoperative): watchdog test failed.The customer evaluated the device with the assistance of the remote service engineer (rse) and confirmed reported problem.The customer advised he replaced the cpu pcb, mc pcb, flow sensor assembly and swapped out the ribbon cable from the da pcb to mc pcb and still has the same issue.The rse advised customer the v60 option codes and v60 will need to be restored after replacing the cpu board.The rse provided the customer with the option codes for restoring.The customer requested onsite service.It turned out that the customer received a faulty flow sensor from philips.The customer replaced flow sensor to resolve reported problem.The device passed required performance verification tests per philips standards and was put back into service.
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Search Alerts/Recalls
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