Model Number 20E |
Device Problems
Failure to Deliver Energy (1211); Inappropriate/Inadequate Shock/Stimulation (1574)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 03/15/2021 |
Event Type
malfunction
|
Manufacturer Narrative
|
Physio-control evaluated the customer's device and duplicated the reported issue.Physio found the therapy pcb to contain soot residue, and the j2 connector to the energy capacitor broken and sooty.Physio replaced the device's therapy pcb and energy capacitor to resolve the reported issue.After observing proper device operation through functional and performance testing, the device was returned to the customer for use.
|
|
Event Description
|
The customer contacted physio-control to report a non-critical issue with their device.There was no report of patient use associated with the reported event.Upon evaluation of the customer's device, physio-control observed an "abnormal energy" message and the device did not deliver energy.
|
|
Manufacturer Narrative
|
Physio-control further evaluated the removed therapy pcb assembly and determined that the cause of the reported issue was due to shorted diode, cr44.
|
|
Event Description
|
The customer contacted physio-control to report a non-critical issue with their device.There was no report of patient use associated with the reported event.Upon evaluation of the customer's device, physio-control observed an "abnormal energy" message and the device did not deliver energy.
|
|
Search Alerts/Recalls
|