Model Number ORG-9110A |
Device Problems
Signal Artifact/Noise (1036); Incorrect, Inadequate or Imprecise Result or Readings (1535)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/23/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The biomedical engineer reported that they are having intermittent signal loss issues and artifacts/noise occurring only in one specific department.The biomedical engineer states it is happening in the 4 east wing and is isolated to just that location.Nihon kohden service engineer went on-site and tightened up 3 way splitters and aac connections.All antenna's are working as expected.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 if additional information becomes available.] additional model information: concomitant medical device: the following device was used in conjunction with the unit: antenna power supply: model: a/np-3000.Sn: ni.
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Event Description
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Customer reported that they are having intermittent signal loss issues and artifacts/noise occurring only in one specific dept.The biomed states that it is happening in the 4 east wing and is isolated to just that location.No patient harm was reported.
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Manufacturer Narrative
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Reported issue: the biomedical engineer reported that they are having intermittent signal loss issues and artifacts/noise occurring only in one specific department.The biomedical engineer states it is happening in the 4 east wing and is isolated to just that location.Nihon kohden service engineer went on-site and tightened up 3 way splitters and aac connections.All antenna's are working as expected.Investigation summary: nihon kohden investigated the reported event for risk assessment and found the overall risk score score is low.The issue was resolved by tightening the connections on the three-way splitter and aac.The root cause of intermittent comm loss is improper installation.As the issue is not related to a deficiency or non-conformance of an nihon kohden device, a capa is not required.The following fields are not applicable (na) to the mdr report: b2 b6 b7 d4 lot number & expiration d6a - d6b d7b f1 - f14 g4 device bla g5 g7 h2 h7 h9 the following fields contain no information (ni), as attempts to obtain information were made, but not provided: a2 - a6 additional model information: d10 concomitant medical device: the following device was used in conjunction with the unit: antenna power supply: model: a/np-3000 sn: (b)(6).
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Event Description
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Customer reported that they are having intermittent signal loss issues and artifacts/noise occurring only in one specific dept.The biomed states that it is happening in the 4 east wing and is isolated to just that location.No patient harm was reported.
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Search Alerts/Recalls
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