At this time, the customer has not requested for getinge to evaluate the iabp unit involved in this event.A getinge field service engineer (fse) conversed with the customer and was advised that the customer resolved the issue by properly re-attaching the iabp unit console to the cart.It was determined that the iabp unit console was not properly attached nor locked inside the cart.Additional information has been requested, and we will report accordingly if it becomes available.Device not returned to manufacturer.
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Updated fields: b4, b6, b7, d4 (version or model#), g4, g7, g8, h2, h6 (type of investigation), h10, h11.Corrected field: d5, g1 (contact person ¿ mfg site), h6 (investigation findings, component codes, investigation conclusions).
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