Information was received from a patient who was implanted with an implantable neurostimulator (ins) for unknown indications for use.The reason for call was pt reported after ins was put in, the stimulation was doing good, but pt said then about 4 days ago (later clarified saturday night) all the pain completely came back.Pt's legs started hurting again, she couldn't hardly walk, and pt's back hurt like it did before ins was put in.Patient services asked, pt did try to increase stim intensity on group b up a little already, but didn't know how much to increase.Pt was on group b 3.8 during the call and said was still not helping at this level.Pt then switched to group c and said she felt stim going down both of her legs on 6.2.Patient services asked if this helped with the pain, and pt said she wasn't sure yet because pt was sitting down.Pt mentioned the pain is fine sitting, it is when pt is standing or moving the pain is there.The issue was not resolved through troubleshooting.Patient services reviewed pt can continue to try groups a, b, and c and increasing stim to what is comfortable to try and help with the pain.The patient was redirected to their hcp.The patient reported that the ins slipped 6 weeks post-op.No event lead to the issue.They stated that as a result, the ins was replaced on (b)(6) 2021.
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