A steris service technician arrived onsite to inspect the century sterilizer and found that the pipe going from the generator to the steam manifold was contacting the side panel.This allowed the side panel to heat up and caused the reported event to occur.The technician made the necessary repairs, tested the unit, confirmed it was operating according to specification, and returned it to service.A 3-year complaint review indicates this to be an isolated event.No additional issues have been reported.
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