It was reported that the customer experienced a low blood glucose (bg) level of 34 mg/dl.Low bg cause was not known.Customer consumed glucose tablets and carbohydrates to initially address bg.Reportedly, the customer fell and experienced a broken nose due to the low bg event.The customer was subsequently hospitalized and treated with intravenous saline, intravenous insulin, saline fluids, and insulin fluids.The customer was released from the hospital on (b)(6) 2021 with the issue resolved and no permanent damage.During troubleshooting with tandem technical support, a system check was performed and the pump was performing as intended; customer understood and acknowledged this information.
|