Udi: (b)(4).
Investigation summary: the complaint device was received at the service center and evaluated.
It was reported that did not turn ¿ jammed motor, did not work buttons.
Per service reports, this complaint can be confirmed.
During the service evaluation the following defects were identified: the buttons had not function and motor stuck.
There was a short circuit in the cable.
The hand control set, motor cable and motor were replaced to resolve the issues.
After repair, the device was found to be working according to the specifications.
The faulty parts was identified as the root cause for the device failure during the service evaluation.
Manufacturing record evaluation is not required as the reported event is not associated with the manufacturing process and/or the potential cause of the defect cannot be associated to manufacturing.
At this point in time, no corrective action is required, and no further action is warranted.
Depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.
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It was reported by the affiliate in (b)(6) that during an unknown surgery on an unknown date, it was observed that the micro tornado hp w hand-control device had a jammed motor, buttons that are not working and did not turn.
During in-house engineering evaluation, it was determined that there was a short circuit in the cable on the device.
Another like device was used to complete the procedure without delay.
There were no adverse patient consequences reported.
No additional information was provided.
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