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Model Number 18900-5T |
Device Problem
Application Program Problem: Parameter Calculation Error (1449)
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Patient Problems
Loss of consciousness (2418); Hypoglycemic Shock (4575)
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Event Date 05/02/2021 |
Event Type
Injury
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Manufacturer Narrative
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The device has not been returned/received to date.If the device is received, a supplemental report will be submitted with the investigation results.We are unable to determine if any product condition could have contributed to the reported hospitalization and hypoglycemia.Lot release records were reviewed and the product lot met all acceptance criteria.Specifically, a pod is paired to a pdm and put through simulated use testing including communicating with the pdm, deployment, delivering fluid, occlusion detection, and freedom from hazard alarms.
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Event Description
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It was reported that the patient was taken to the hospital via ambulance due to low blood glucose (bg) levels of 3.6 mmol/l (64.8 mg/dl) and fainting, while using the omnipod device.The patient's personal diabetes manager (pdm) meter was reading incorrectly, which drove the patient to deliver more insulin than needed resulting in an insulin shock through overdose.The patient was administered glucose orally in form of gel.
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Manufacturer Narrative
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Customer reports inaccurate bg readings.During the bg meter test, it was noted that the device was set to calibration code 8.Customer reports specifically that they are using freestyle lite strips that require code 16.Based on the strip simulation tester, blood glucose readings were found to be within specification and record successfully into the device memory.During the bg meter strip insertion verification test, the pdm recognized the activities and registered readings immediately.Data downloaded from the device indicate all but two measurements on the date of occurrence for the medical event were performed by the bg meter, the remainder were manual entries.
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Search Alerts/Recalls
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