Model Number ROSA ONE 3.1 |
Device Problem
Intermittent Communication Failure (4038)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/26/2021 |
Event Type
Injury
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Manufacturer Narrative
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The device has not been evaluated yet for investigation purpose.Once the evaluation is performed, a follow-up medwatch report will be submitted.D4 unique identifier (udi) #: (b)(4).
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Event Description
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It was reported that during an seeg case, the rosa disconnected from the controller.This occurred after registration was complete and the rosa was at the home position.There was no obvious cause to the error.There was no patient impact.There was an hour delay to the case while the patient was under anesthesia.The controller would not reconnect after multiple shutdowns, with upwards of 3 minutes of power down before restart.The solution was deleting the "sfty.Dat" and "pdrv.Dat" files in ftp surfer for the controller.
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Event Description
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It was reported that during an seeg case, the rosa disconnected from the controller.This occurred after registration was complete and the rosa was at the home position.There was no obvious cause to the error.There was no patient impact.There was an hour delay to the case while the patient was under anesthesia.The controller would not reconnect after multiple shutdowns, with upwards of 3 minutes of power down before restart.The solution was deleting the 'sfty.Dat' and 'pdrv.Dat' files in ftp surfer for the controller.
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Manufacturer Narrative
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A full analysis of the data logs has been performed and this analysis concluded that the controller shut down following the activation of the emergency stop button.Two files were created in the controller folder because of a contact issue with the emergency stop button.Deleting these files permitted to connect the controller again.This issue will be addressed through the continuous improvement of our product.
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Search Alerts/Recalls
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