SMITH & NEPHEW, INC. MOTOR DRIVE UNIT HAND CNTRL PWRMX EL; SAW, POWERED, AND ACCESSORIES
|
Back to Search Results |
|
Model Number 72200616 |
Device Problems
Communication or Transmission Problem (2896); Protective Measures Problem (3015)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 04/16/2021 |
Event Type
malfunction
|
Manufacturer Narrative
|
Internal complaint reference (b)(4).
|
|
Event Description
|
It was reported that, during set up for surgery, the buttons of the "mdu powermax elite shaver" were not working and the unit gave an error message that mentioned something about "drill" on the screen.A backup device was available to complete the procedure.There were no procedural delays and no patient injuries or other complications were reported.
|
|
Manufacturer Narrative
|
The reported device, intended for use in treatment, was received for evaluation.There was a relationship found between the returned device and the reported incident.A visual inspection was performed on the exterior of product and no physical damage was observed.Complaint of button malfunction could not be confirmed.All 3 buttons perform as expected.Mdu failed functional tests with blade stall error and overheating of cord.After troubleshooting, the cause of the overheating was observed to be a defective power cord assembly.It was determined that the power cord has shorted internal wiring.The complaint investigation has concluded that this unit has succumbed to physical damage to power cord.Factors which can contribute to a shorted power cord include rolling a heavy cart over the cord or excessive bending of the cord.A review of the device history records showed there were no indications to suggest that the product did not meet manufacturing specification or would not be able to perform as intended.A complaint history review concluded this was a repeat issue.
|
|
Search Alerts/Recalls
|
|
|