The customer reported via phone call that they were hospitalized due to high blood glucose and high blood pressure on (b)(6) 2021, with blood glucose of 365 mg/dl.
Customer was in emergency room as a result of high blood glucose level.
The customer was treated with insulin pump.
Customer had been using insulin pump system within 48 hours of reported high blood glucose event.
Customer also stated that insulin pump had blank display.
Customer stated that the display was not blank less than 30 seconds and did not return.
Customer stated that the contacts on the battery cap were not missing or damaged.
Customer did not allege that insulin pump was under delivering.
The insulin pump will be returned for analysis.
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