Date of event: unknown.The date received by manufacturer has been used for this field.Medical device expiration date: unknown.Device manufacture date: unknown.Investigation summary: four photos were received and evaluated.The photos showed a loose 1ml ll syringe in a customer¿s hand.The syringe was partially filled with clear liquid to about 0.3ml line in one photo and 0.7ml in three photos.Leakage past stopper was observed in some of the photos.One photo showed what appeared to be distorted/jammed stopper on one side stretched up the barrel past the plunger rod tip.Potential root cause for the leakage past stopper defect is associated with the jammed stopper condition due to an issue during the assembly process.Jammed stopper may not form appropriate seal with the barrel wall and can result in leakage.The lot number is unknown, therefore defective rate cannot be identified.Lot number is required to determine if corrective actions are necessary.No corrective actions will be taken based on the available information.The lot number is unknown, therefore device history record review (dhr) or quality notification review (qn) could not be performed.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.
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