Information was received from a patient (pt) regarding an implantable neurostimulator (ins).The reason for call was since sunday the patient's stimulation increased when they coughed, sneezed, or laid on their back going down legs.The patient denied any traumas, falls, or heavy lifting.Patient services specialist verified that the patient's stimulation was on and turned up and their implantable neurostimulator was charged.The issue was not resolved.The patient went to the emergency room regarding this situation yesterday but they "couldn't do nothing about it".The patient was redirected to their healthcare provider to further address the issue.The patient mentioned unrelated medical history including patient had 3 surgeries on their legs (the last one being 4 months ago) and their right knee bothers them.The patient's spinal cord stimulator was implanted for sciatica issues.
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