It was reported that implanted neurostimulator charge level was at 0.Patient (pt) has charged now to about 75% but pt is still tremoring.Caller states recharger icon is not showing the lightning bolt meaning ins off.Agent reviewed pt can be turned on with programmer, however, caller did not have programmer at time of call.Additional information received from the consumer reported the cause of the implant being at 0% was due to the device not being charged at all.The consumer noticed the issue because the patient was unable to participate in therapy as they were having tremors in their arms, legs, mouth, and head.The consumer put the recharger on the device and noticed the lightening bolt wasn't on so they started recharging and restarted the device with the programmer.The issue was then resolved.However, the consumer mentioned at that time the patient also had a fever and a possible infection and was started on antibiotics.Further follow-up was performed related to the antibiotics and possible infection.The consumer stated the patient did not have an infection at this point and the fever was determined to be a neurogenic fever and no antibiotics were taken for this.The patient developed delirium from everything they went through including chest pain from sepsis (which was unrelated to the dbs device/therapy), which resulted in the patient being admitted to the hospital for about a week and taking antibiotics and the device being off.The consumer believed the device being off contributed to the neurogenic fever and delirium.The device was turned back on, but the patient still had some delirium.
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