Model Number CLK-4 |
Device Problem
Material Disintegration (1177)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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As part of our investigation, the service center follow up with the customer regarding the reported event and was informed that the unit damage was not caused from being dropped but it is believed that the unit was chemically damaged by the cleaner used to wipe the housing and switch area.The unit was not used in procedures but used to air test scopes and check the optics of the facility's scope.There was no other issue noted with the unit.In addition, the unit was returned to the service center for evaluation.The customer¿s complaint of ¿front case is broken away and switch is being held in by zip ties¿ was confirmed.The front panel found was damaged with power switch pushed out.In addition, corrosion was noted on the bottom chassis.The power switch on the front of the unit was damaged.The spare lamp failed to come on due to a faulty lamp.The unit¿s air pressure was low due to a faulty air pump unit.The air joint unit, mount and connector socket were noted to be worn.The units other function were normal.An investigation is ongoing to obtain additional information regarding the reported event.If additional information is received this report will be supplemented accordingly.
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Event Description
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The service center was informed that during maintenance, the front case of the unit broke away and the switch held in with zip ties.There was no patient involvement and no user/patient injury.
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Manufacturer Narrative
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This supplemental report is being submitted to provide the lm investigation.The legal manufacturer (lm) reviewed the content of this complaint for further investigation.The lm reports that the root cause could not be identified.The legal manufacturer provided the following possible cause for the reported event are presumed as follows: additional information from users suggests that the damage to the unit was not due to dropping, and that the unit was considered to have been chemically damaged by a cleaner used to wipe the surface and switch parts.Therefore, we assume that the deterioration was promoted by the wrong cleaning method, leading to the occurrence of the phenomenon.It is assumed that the spare lamp has exceeded its expected service life or does not light up due to corrosion of the harness part due to repeated use for a long period of time since the device was manufactured for more than 15 years.The legal manufacturer confirmed contents described in the instruction manual.Handling of the device is described below in the instruction manual.As a result, there is a possibility that can be prevented.Do not autoclave or gas sterilize the equipment.Since the device in question was manufactured more than 15 years ago, it is not possible to confirm the record.
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Search Alerts/Recalls
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