The subject was returned to the service department of (b)(4) but has not returned to omsc.The service department of (b)(4) checked the subject device for the evaluation.It was confirmed that the wire came out from the bending section rubber which seemed to be occurred due to the user handling or wear and tear.Omsc reviewed the manufacturing history (dhr) of the subject device and confirmed no irregularity.The exact cause of the reported event could not be conclusively determined.However, based on the report of the service department of (b)(4) and a thing which the bending section rubber of the subject device was torn, omsc surmised there was the possibility this phenomenon was attributed to applying the external force to the distal bending section rubber.In addition, we have confirmed that this reported phenomenon was not caused by the device or the manufacture, and there were no problems with the safety and there is no frequent occurrence.If additional information is received, this report will be supplemented.
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