Manufacturer's investigation conclusion: the reported event of one of the monitor¿s connections not working was confirmed and is further investigated under manufacturer report number 2916596-2020-06196.The centrimag console to monitor cable (lot number: l04738) was returned for analysis to mechanical circulatory support (mcs) zurich and was investigated under rma 19-108 by investigator martina wolff.The cable was found to not be correctly assembled.The lemo connector¿s cable collet was not in the right position and the ¿male insert of the connector was position 6mm inwardly.This caused the connector pins, including the 12v power supply pin, to turn to wrong positions.The cable was wrongly connected to the mag monitor causing damage to the mag monitor pcb can-transceiver.The 12v from the console came in contact with the can-input lines and the accidentally flow current damaged the can chip.A manufacturing analysis task was created to further investigate the misassembly of the cable.This analysis found several root causes which will be implemented with the supplier.Abbott will continue to monitor.The root cause for the reported event was conclusively determined to be due to the console to monitor cable not being assembled correctly at manufacturing.The 2nd generation centrimag system operating manual (rev.09) section 4 entitled "warnings & precautions" warns "one additional 2nd generation centrimag primary console, motor and flow probe are required as backup system in the immediate vicinity of each patient whenever the centrimag or pedivas blood pump is used.The backup console must be connected to the backup motor and to the backup flow probe, have a battery charge sufficient for at least one hour of operation, be connected to ac power (except during transport) and be immediately available should the main console, motor or flow probe experience a malfunction." the 2nd generation centrimag system operating manual (rev.09) section 10 entitled "emergency and troubleshooting" states that "the recommended practice whenever there is a 2nd generation centrimag primary console or motor malfunction is to replace the console and motor as a set.Remove the blood pump from the malfunctioning motor and console and place the blood pump in the backup motor and console to continue patient support.Do not exchange individual motors or individual consoles during patient support." the 2nd generation centrimag system operating manual (rev.07) has an emergency/troubleshooting section for the 2nd generation console.The recommended practice whenever there is a console or motor malfunction is to replace the console and motor as a set.Remove the blood pump from the malfunctioning motor and console and place the blood pump in the back-up motor and console.Switch all components (console, motor, flow probe and cables) simultaneously to continue patient support, and then perform troubleshooting on the non-functioning system, when it is no longer being used for patient support.The 2nd generation centrimag system operating manual (rev.09) section 12.1 entitled "appendix i ¿ primary console alarms and alerts" contains a list of console alarms and alerts, as well as appropriate operator response to these events.The incoming inspection was reviewed for the 100 monitor cables of lot number: l04628 and passed before being shipped to the main warehouse on (b)(6) 2016.No further information was provided.The manufacturer is closing the file on this event.
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