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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: ORTHALIGN, INC. ORTHALIGN PLUS SYSTEM; REFERENCE SENSOR 5

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ORTHALIGN, INC. ORTHALIGN PLUS SYSTEM; REFERENCE SENSOR 5 Back to Search Results
Model Number 403087
Device Problem Incorrect Measurement (1383)
Patient Problem No Clinical Signs, Symptoms or Conditions (4582)
Event Date 04/28/2021
Event Type  malfunction  
Manufacturer Narrative
At this time the product has not been returned for investigation.Once the product is returned orthalign will perform an investigation into the alleged accuracy issue.Orthalign is filing this mdr with an abundance of caution with the understanding of the potential harm that the patient could be subject to if the device produces inaccurate measurements.
 
Event Description
It was reported cup angle values were opposite/different than what was expected.Went through checklist of potential reasons, and all was done correctly.
 
Manufacturer Narrative
The root cause according to the nav.Unit log file is most likely due to the rs5 sensor being unstable in communication check and the data received being abnormal.The navigation unit passed all related functional tests and functioned as designed when used during in-house functional testing with an in-house rs5.A review of the device history record (dhr) was conducted.The device passed all manufacturing specifications prior to release.Orthalign, inc.Will continue to monitor this issue and take action when/if alert limits are exceeded.
 
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Brand Name
ORTHALIGN PLUS SYSTEM
Type of Device
REFERENCE SENSOR 5
Manufacturer (Section D)
ORTHALIGN, INC.
120 columbia
suite 500
aliso viejo CA 92656
MDR Report Key11904394
MDR Text Key266157279
Report Number3007521480-2021-00006
Device Sequence Number1
Product Code OLO
UDI-Device Identifier00810832030072
UDI-Public00810832030072
Combination Product (y/n)N
PMA/PMN Number
K172462
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type company representative
Type of Report Initial,Followup
Report Date 08/31/2021
1 Device was Involved in the Event
1 Patient was Involved in the Event
Date FDA Received05/28/2021
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Device Operator No Information
Device Model Number403087
Device Catalogue Number403087-06
Was Device Available for Evaluation? Device Returned to Manufacturer
Date Returned to Manufacturer07/12/2021
Date Manufacturer Received04/28/2021
Is This a Reprocessed and Reused Single-Use Device? No
Patient Sequence Number1
Patient Outcome(s) Hospitalization;
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