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Model Number 66024007 |
Device Problem
Peeled/Delaminated (1454)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 05/17/2021 |
Event Type
malfunction
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Event Description
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It was reported that, during treatment, nineteen (19) of iv3000 6x7 peeled off, are wrinkled and cannot be used.Treatment was resumed, without any significant delay, with an available smith and nephew back up device; therefore, patient was not harmed.
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Manufacturer Narrative
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H3, h6: the batch record was reviewed and it could be confirmed that the products had progressed through a satisfactory release process which involved testing the product against the requirements of the finished product specification.There was also no issue identified during the manufacturing process that could have caused or contributed to the complaint problem.A complaint history review found a small number of similar instances of the reported event.There is nothing to indicate that this is outside of acceptable rates of occurrence.The device was used for treatment and was not returned for analysis.We have not been able to confirm a relationship between the event and the device or identify a definitive root cause.It was reported that the dressing peeled off during treatment.Probable root causes include environmental issues such as temperature, as temperature can alter the adhesive nature of the dressing and also the incorrect skin preparation and application of dressings.Dressing should be stored in the conditions detailed in the ifu.The skin should also be prepared and dressings applied in accordance with instructions detailed in the ifu.The users of the reported product are therefore advised to consult the ifu, to delineate future occurrences of the reported issue.This guide provides comprehensive instructions of the operation, use and limitations of the device, including application and removal of dressings, skin preparation and conditions in which the device should be stored.No further actions by smith and nephew are deemed necessary at this stage.However, we will continue to monitor for any adverse trends relating to this product range.Smith and nephew acknowledge customer concern and are continually investigating ways to develop and improve our products.
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Search Alerts/Recalls
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