A review of the device history record traceable to the reported lot number indicates that the product was processed and released according to the product¿s acceptance criteria.The returned sample was visually inspected and functionally tested.The fluidics management system (fms) primed and tuned with the ozil handpiece, air bypass system (abs) tip and infusion sleeve from the lab stock successfully.No message code, no fluid or air leaks, and no cracks on the luers were found.No occlusion was found in all manifolds.The sample passed functionality testing.Vacuum and aspiration were tested at appropriate settings and met specifications.The root cause of the customer's complaint could not be established since the returned sample met specifications.No contributing factors could be identified that could cause the reported complaint.After the investigation of this complaint, it has been determined that this sample met specifications.Therefore, no action will be taken at this time.The manufacturer internal reference number is: (b)(4).
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