The device was not returned for analysis.
A review of the lot history record identified no manufacturing nonconformities issued to the reported lot that would have contributed to this event.
Additionally, a review of the complaint history identified no other similar incidents reported from this lot.
The investigation was unable to determine a conclusive cause for the reported difficulties.
It may be possible that the distal shaft was kinked or entrapped within the vessel causing the inflation/deflation lumen to become blocked off; however, without having the device to examine, this could not be confirmed.
There is no indication of a product quality issue with respect to the design, manufacture, or labeling of the device.
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