The surgical pattie was returned for evaluation: dhr: there is no indication that the production process may have contributed to this complaint.All test results passed procedural specifications.Failure analysis: the pattie/strip unit was inspected using the unaided eye.No anomalies were observed.Failure analyst inspected the pattie and found that the returned sample was within manufacturing specifications.The complaint could not be verified through failure analysis.The root cause is undetermined and was unable to be confirmed in the complaint evaluation.Product was received for analysis and the investigation could not confirm the complaint.Although the complaint could not be confirmed, likely root causes include: poor procedure planning (from not moistening the patties, from moistening the patties for too long, or from not irrigating the patties).
|