Age, weight and ethnicity: unknown/ not provided.
Catalog number : a complete catalog # is unknown, as the serial number was not provided.
Lot number: unknown, information not provided.
Expiration date: unknown, as the serial number was not provided.
Udi number: a complete udi number is unknown, as the serial number was not provided.
Implant date : not applicable as this is not an implantable device.
Explant date : not applicable as this is not an implantable device.
Initial reporter telephone number: (b)(6).
Device manufacture date: unknown, as the serial number was not provided.
Device evaluation: the product testing could not be performed as the product was not returned.
The reported complaint cannot be confirmed.
Manufacturing record evaluation: the manufacturing record review could not be performed because the serial number of the complaint product is unknown.
Since the serial number is unknown, the complaint history review could not be performed.
Conclusion: since the sample of the complaint product was not returned, and serial number is unknown, it is not possible to determine a malfunction and/or product quality deficiency.
An attempt has been made to obtain missing information; however, to date, no response has been received.
All pertinent information available to johnson & johnson surgical vision, inc.
Has been submitted.
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