If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
Udi: (b)(4).
Investigation summary: the complaint device was received at the service center and evaluated.
There was no allegation of malfunction against the device from the customer, defects were identified during service evaluation.
Per service reports, this complaint can be confirmed.
During the service evaluation the following defects were identified: the cable is damaged and motor sticks.
The motor is corroded and doesn't run.
The cable is damaged.
The motor cable and motor were replaced to resolve the issues.
After repair, the device was found to be working according to the specifications.
The faulty parts was identified as the root cause for the device failure during the service evaluation.
Manufacturing record evaluation is not required as the reported event is not associated with the manufacturing process and/or the potential cause of the defect cannot be associated to manufacturing.
At this point in time, no corrective action is required, and no further action is warranted.
Depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.
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It was reported by the affiliate in (b)(6) that preoperatively to an unknown surgery on an unknown date, it was observed that the micro tornado hp w hand control device did not turn, had a jammed motor and a cracked cable.
During in-house engineering evaluation, it was determined that the motor was corroded as it was sticking and did not run.
There were no adverse patient consequences reported.
No additional information was provided.
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