It was reported that during intra-aortic balloon (iab) therapy, the customer called to report seeing the message leak in iab circuit, then later rapid gas loss, and check iab catheter.
They were unable to get it restarted.
The iab is in the left axillary and they understand that this is a non indicated use.
Attempted to drop the augmentation, and pressed the fill key.
The pump then displayed the "autofill failure" alarm.
There is no blood in the helium tubing.
The helium tank shows full.
Another attempt displayed the "leak" alarm again.
Advised them to consider a chest x-ray or consider replacing the iab.
They have spoken to a physician and will remove and replace.
There was no patient harm or adverse event reported.
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