Customer reports a gamma3 targeting device that can't be detached from the gamma3 nail.The nail was properly connected to the targeting device for implantation of a gamma nail (180 length).At the end of the surgery, the retaining screw could not be loosened.As a result, it was necessary to remove the entire gamma nail and re-implant a new gamma nail with a replacement instrument set.
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The reported event could be confirmed, since the product was returned for evaluation and matches the alleged failure mode.The device inspection revealed the following: the device was received in stuck state.After disassembling of the device with special apparatus, screw shows residual blood on its surface.After decontamination, the screw surfaces shows no appearance of damage or breakage.Surface of the device looks good for use.The functional test was performed with returned nail, target device and nail holding screw.After disassembling them from the initial state, the device was found to be fully functional.The device could be assembled and disassembled without any issues.No jam issue encountered again.A review of the device history for the reported lot did not indicate any abnormalities.No corrective actions are required at this time.No indications of material, manufacturing or design related problems were found during the investigation.A review of the labeling did not indicate any abnormalities.Based on the above investigation, the root cause of the issue is most likely user related.The device shows appearance of blood residual on its surfaces, which potentially caused overtightening of the nail in between the interface of the nail and the screw.If any further information is provided, the complaint report will be updated.
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Customer reports a gamma3 targeting device that can't be detached from the gamma3 nail.The nail was properly connected to the targeting device for implantation of a gamma nail (180 length).At the end of the surgery, the retaining screw could not be loosened.As a result, it was necessary to remove the entire gamma nail and re-implant a new gamma nail with a replacement instrument set.
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