(b)(4).Foreign: country: (b)(6).Customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.Multiple mdr reports were filed for this event, please see associated reports: 0001825034-2021-02115.
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This follow-up report is being submitted to relay additional information.The following sections were updated/corrected; updated: b4, b5, d4, d9, g3, h2, h3, h6.Complaint sample was evaluated and the reported event was confirmed.One m/h sld/apx hle rnglc shl 54mm and one epoly 32mm rlc lnr mrom sz24 were returned and evaluated.Upon visual inspection the liner has indentations on near the locking feature around the device.The shell has had the locking ring bent and twisted out of the ring guide.Device history record (dhr) was reviewed and no discrepancies were found.Root cause was unable to be determined.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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