It was reported that two (2) employees at the customer site experienced an electrical shock sensation during the connection of the head coil to the patient table connectors, prior to performing the procedure.To date, there is no report of injury.This reported issue occurred in (b)(6).
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Siemens has completed an investigation of the reported event.Assessment does not indicate a system failure or malfunction and no non-conformity was identified.The detailed investigation showed that all coil qa tests were passed.Therefore, the function of these two coils was normal.It was found that only the cable sheath of the extremity coil was broken, but the cable insulating coating was functional and this would not cause electrical shock.No visual damage was found on the head coil.The highest voltage of head coil before scanning is 30v, which is under the human protection voltage 36v.All components used in mr comply with the iec60601-1 standards and the system grounding is well connected so an electrical shock is not possible.Based on the analyzation above and that the electrical shock sensation was very short but not strong, it is suspected that the reported electrical shock was the result of static discharge.Siemens monitored the system for two months and no similar electronic sensation issue were reported.The siemens service organization replaced the cable of the extremity coil.The head coil was not replaced, however, the system is working as specified.
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