According to the customer's allegation, on the incident day the user of the accu-chek flexlink experienced a hyperglycemic episode.On (b)(6) 2021 at 07:00 am the customer inserted a new acannula that seemed to be inserted correctly.At 12:00pm the customer experienced elevated blood glucose symptoms of feeling bad and vomiting.The customer checked his blood glucose and received a result of 400 mg/dl.The user's daughter immediately transported him to the hospital.The health care professional and the nurse of the hospital informed the customer, that the problem came from the headset needle, that had folded/bent inside the customer's body.The user confirmed that there was no leakage from the cannula.The hospital treated the customer with unknown insulin to lower blood glucose levels.The customer was discharged from the hospital on (b)(6) 2021.
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