It was reported that the customer experienced a blood glucose (bg) level of 52-54 mg/dl causing customer to fall.The cause was unknown; however, customer's continuous glucose monitor was not available due to a non-tandem transmitter issue.Additionally, customer has had bad insulin in the past, and suspected this might have contributed to the event, however customer was unable to confirm this.Customer required assistance to treat bg level via consumption of carbohydrates.Additionally, customer required assistance from paramedics via intravenous fluids and glucose.The customer was transported to the emergency room (er), however, customer did not require additional assistance, and left the er as bg levels normalized.The customer was instructed to consult with healthcare provider regarding bg level.
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