This report is being submitted to relay corrected data, additional information and device evaluation.The following sections are being reported: h6: component code was updated/corrected: 4747.H6: type of investigation codes were added: 4109, 4110, 4111, 4114 and 3331.H6: investigation findings code was added: 213.H6: investigation conclusions code was added: 67.The xfr hex direct scr-v 3.5m m neck 4.5mm imp (dht3/4) and packaging were not returned, therefore, visual evaluation of the product could not be performed.The investigation was performed using applicable instructions for use and risk files to address reported event.Dhr review for the lot (2019040794) revealed no deviations nor non-conformances which could have caused or contributed to the reported event.All products were conforming at the time they left zimmer biomet.Lot was inspected and passed all acceptance criteria by qa.The dhr was further reviewed to verify the packaging process.No malfunction or nonconformance was identified.Complaint history review was performed for the reported lot number (2019040794) for similar events (complaint category keyword: packaging: incorrect component quantity, packaging other) and no other complaint was identified.November post market trending was reviewed and there were no actionable events or corrective actions for the reported event or products.Therefore, based on the available information, device malfunction and the reported event could not be verified since the condition of the products/packaging as received by the customer was unknown/non-verifiable.
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