This supplemental report is being submitted to provide the legal manufacturer¿s investigation.The device history records for this device were reviewed and all records indicated that the product was manufactured according to all applicable procedures and met final product release criteria.No abnormalities were found.The root cause of the issue could not be conclusively specified.Based on the following information, it was likely that the cause of the issue was that the curved pipe was damaged by the user performing an operation in which an excessive force was applied to the curved part.According to the inspection result of the equipment, the curved pipe was damaged.According to the instruction for use (ifu), if the insertion part is pushed in with excessive force, the curved part may be damaged.According to a similar compact, the user performed an operation that applied excessive force to the curved part, the curved tube was damaged, and jumped out of the bending section cover.The curved tube is damaged by "when the user inserts the device into the lower renal calyx or ureter, the curved part is pushed in with excessive force while being bent".To prevent the occurrence of adverse events, the structure of the curved tube had been changed so that it will not damage the inside of the body cavity even if the curved tube was damaged.The instruction for use (ifu) states the following guidelines: precautions: perform a leakage test on the endoscope after each precleaning procedure.Do not use the endoscope if a leak is detected.Use of an endoscope with a leak may cause a sudden loss of the endoscopic image, damage to the bending mechanism, or other malfunctions.Use of a leaking endoscope may also pose an infection control risk.Inspection of the endoscope : inspect the external surface of the entire insertion section, including the bending section and the distal end for dents, bulges, swelling, scratches, peeling of coating, holes, sagging, transformation, bends, adhesion of foreign bodies, missing parts, protruding objects, or other irregularities.Do not operate the angulation control lever with excessive force in a narrow space to the opposite direction from the bending direction while the distal end of the endoscope is not moved.The bending section may be damaged.Check the tip position of the endoscope and the do not insert the insertion tube with excessive force and twist.Do not insert the insertion tube with excessive force into the ureter or calix.The bending section may be damaged.
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