Model Number 07P4820 |
Device Problem
Low Test Results (2458)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/02/2021 |
Event Type
malfunction
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Manufacturer Narrative
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An evaluation is in process.A follow up will be provided when the investigation is complete.Patient identifier: complete entry = (b)(6).Section a patient information: no further information was provided.
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Event Description
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The customer obtained a falsely depressed alinity i tsh result for a patient with no history of treatment.On (b)(6) 2021 sample id (b)(6) generated a result of 0.09 miu/l.On (b)(6) 2021 the sample was retested and generated a normal result of 1.10 miu/ml.A new sample generated tsh result of 0.84 miu/l for tsh and 22.6 for t4.No impact to patient management was reported.
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Manufacturer Narrative
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An evaluation is still in process.A follow-up report will be submitted when the evaluation is complete.The customer provided additional falsely depressed patient results.Section b5 was updated to include three additional falsely depressed results.Section a1 multiple should also include (b)(6), (b)(6) and (b)(6).
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Event Description
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The customer provided additional falsely depressed alinity i tsh results.(b)(6) 2021 sample id (b)(6): 0.19 miu/l; second sample 2.01 miu/l; (b)(6) 2021 sample id (b)(6): 0.03 miu/l; second sample 3.14 miu/l; (b)(6) 2021 sample id (b)(6): 0.06 miu/l; retest 1.4 miu/l.No impact to patient management was reported.
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Manufacturer Narrative
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An evaluation is still in process.A follow-up report will be submitted when the evaluation is complete.The customer provided additional falsely depressed patient results.Section b5 was updated to include two additional falsely depressed results and a1 was changed to multiple.Multiple = 021138563202, 021148622501 and 12109866602.
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Event Description
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The customer provided additional falsely depressed alinity i tsh results.(b)(6) 2021 sample id (b)(6): 0.16 miu/l; second sample (b)(6): 0.61 miu/l.(b)(6) 2021 sample id (b)(6): 0.043 miu/l; retest on architect 4.38 miu/l; alinity 3.91 miu/l.
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Manufacturer Narrative
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The investigation included review of the information provided by the customer, complaint data, trending data, labeling and device history records.In-house testing of the complaint lots was also completed.Return testing was not completed as returns were not available.Review of complaint trending reports for the alinity i tsh assay did not identify any trends for the complaint issue.Device history records for the complaint lots were reviewed and did not identify any issues associated with the complaint issue.Labeling was reviewed and sufficiently addresses the customer's issue.Accuracy testing was completed using panels which mimic patient samples and an in-house retained kit of lot 28117ud00 stored at the recommended storage condition.All specifications were met indicating that the lot is performing acceptably.Based on this investigation, no systemic issue or deficiency of the alinity i tsh assay was identified.The incorrect expiration date was previously provided.D4 expiration date was changed from 06-oct-2021 to 06-oct-2022.
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Search Alerts/Recalls
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