A review of the device history record, which includes verification of all steps in the manufacturing of the pump, verification of all final testing performed by/on the pump, verification of sterilization, and packaging for subject pump was performed.The review did not identify any non-conformances, issues or capas associated with pump function.Device was not returned for additional evaluation and investigation.As additional investigation was not performed on the device, a definitive root cause could not be determined for the alleged issue.Follow-up with the reported physician were unsuccessful and therefore, no additional information was able to be obtained.If additional information becomes available, a supplemental mdr will be sent.Internal complaint number: (b)(4).
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