The rma was authorized but not received, thus no confirmation or investigation of the complaint was possible.(b)(6) was cancelled as the sensor replacement was done from the clinic inventory.It was very likely that the sensor did not get deployed from the insertion tool during the initial insertion procedure (case 72415, complaint (b)(4).A new sensor was inserted which was successfully linked to the transmitter.D4.Device information was updated.H3.Device evaluated by manufacturer? no, not returned to manufacturer.H4.Device manufacturer date was updated to 24 november 2020.
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