This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.The actual device was not returned however, a device from the same serial/lot was returned under patient identifier c21338897.A visual inspection was performed and the appearance was within normal limits, no damages.The needle tip was bent with visible residue indicating the device had been used.A functional check was performed on the device and the distal end corresponded with the slider however force had to be applied when extending the distal end out of the sheath.Both the sheath adjuster knob and needle adjuster held their position when engaged.The dhr for this device were reviewed and all records indicated the product was manufactured according to all applicable procedures and met final product release criteria.No abnormalities were found.A definitive root cause was not identified.Based on the available information, the legal manufacturer determined the probable cause of the failure is likely due to the needle adjuster lever was slid to a convex position and the needle tip was bent due to puncturing a hard object or excessive force.The instructions for use includes information to prevent this issue: "before pushing in the needle slider, make sure that the needle adjuster is firmly fixed.If the needle adjuster is not firmly fixed, the needle may pop out from the tip of the sheath beyond the intended length, leading to perforation, major bleeding, and mucosal damage.When fixing the needle adjuster lever, if there is resistance during the operation of fixing the needle adjuster lever, release the needle adjuster lever once and fix it again.Forcibly fixing the needle while there is resistance may damage the needle adjuster lever, prevent the needle adjuster from being fixed, and cause the needle to protrude beyond the intended length, leading to perforation, major bleeding, mucosal damage, etc." olympus will continue to monitor field performance for this device.
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