Other, other text: b5: additional info received via email 12-nov-2021:date of event is unknown, there was no patient involvement, the event occurred during testing.H6: event problem and evaluation codes: updated after device evaluation.H10: device evaluation: the device was returned for investigation.A visual inspection and functional test were performed.Visual inspection found the speaker was found loose and the c02 pump was shifted.The customer stated problem was duplicated.There was an impact of the device found.Replace lcd screen, add battery cover.The cause of the reported problem was traced to the user manipulation of the device.The dhr review is not relevant because the results of the complaint investigation do not indicate a problem with the initial manufacture or prior repair of the device.
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