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Model Number EMERALDC30 |
Device Problems
Break (1069); Inaccurate Delivery (2339); Mechanical Jam (2983)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/27/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Date implanted: not applicable, as the cartridge is not an implantable device.Date explanted: not applicable, as the cartridge is not an implantable device.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Event Description
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It was reported the leading haptic of the intraocular lens (iol) was trapped in the emerald cartridge door and the haptic was bent backwards, and there was patient contact.Doctor suspected damage and changed for a new lens.Through follow-up, additional information was received confirming no unplanned incision enlargement, no serious patient injury, no unplanned suture(s), and no unplanned vitrectomy.The same procedure was completed using back-up lens with the same model and diopter size.It was confirmed the lens was not loaded incorrectly.No further information is available.
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Manufacturer Narrative
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Device evaluation: product evaluation could not be performed since, at the time of this investigation, the complaint product cartridge or iol had not been received; the lens case, patient stickers, and original folding carton were received for iol sn: 7575642105.Therefore, the reported issue could not be verified, and product quality deficiency could not be determined.Manufacturing records review: the manufacturing records for the product were reviewed, the product was manufactured and released according to specification.There are no discrepancies found during the mrr (manufacturing record review) related to this complaint.Historical data analysis: a search of complaints revealed that one (01) additional complaint folder was found as part of this production order (po) number.Although the complaint issues reported are similar to the reported complaint issue, however the complaint was voided and therefore not confirmed.Conclusion: as a result of the investigation, there is no indication of a product malfunction or product quality deficiency.The reported issue was not verified.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Search Alerts/Recalls
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