Model Number 27064 |
Device Problems
Premature Discharge of Battery (1057); Power Problem (3010)
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Patient Problem
Insufficient Information (4580)
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Event Date 08/11/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The device was returned to resmed for an engineering investigation.The investigation methods, results, and conclusion are not finalized at this stage.When more information is available a supplemental report will be submitted.Resmed reference #: (b)(4).
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Event Description
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It was reported to resmed that an astral device had a power source detection issue and an internal battery with a reduced level of capacity.There was no patient harm or serious injury reported as a result of this incident.
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Manufacturer Narrative
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The astral device was returned to resmed for an investigation.Performance testing confirmed the reported complaint.The main circuit board was replaced to address the issue.The device was serviced and fully tested before it was returned to the customer.Based on all available evidence and complaint investigations of a similar nature, the investigation determined that the reported complaint was due to due to an isolated component failure within the device main circuit board.Resmed's risk analysis for this failure mode concludes that the risk is acceptable.Resmed reference#: (b)(4).
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Event Description
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It was reported to resmed that an astral device had a power source detection issue and an internal battery with a reduced level of capacity.There was no patient harm or serious injury reported as a result of this incident.
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Search Alerts/Recalls
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