Model Number MCH-1000(M) |
Device Problems
Insufficient Heating (1287); Insufficient Information (3190)
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Patient Problems
Insufficient Information (4580); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/17/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Cardioquip is seeking patient information and the date the event occured.Upon receiving additional information from the completion of the investigation or the user facility, cardioquip will file supplementary reports.
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Event Description
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Customer reports that the device is not heating properly, and reports that the device overshoots it's delivery temperature while in use.During troubleshooting with the customer, they reported that the device was pulling roughly 2.6a in defrost mode, and would take about an hour to reach it's setpoint.
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Manufacturer Narrative
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The manufacturer is reporting the following complaint after a voluntary review of all complaints (reportable or not) since 2016.This report is being filed now, after being scrutinized under a newly revised risk matrix, recently adopted after inspection.The customer notified cardioquip that a patient was involved during the malfunction although no patient information was communicated.Cardioquip's investigation determined that the heater was nonfunctional.Following replacement, the device passed inspection and is fully operational.
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Event Description
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Customer reports that the device is not heating properly, and reports that the device overshoots it's delivery temperature while in use.During troubleshooting with the customer, they reported that the device was pulling roughly 2.6a in defrost mode, and would take about an hour to reach it's setpoint.
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Search Alerts/Recalls
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